These terms apply when you use this website or engage Dunia Travel for UAE visa processing, worldwide visa assistance, UAE tours, or flight bookings.
Our Services
Dunia Travel acts as a concierge and processing agent for visa applications, tour bookings and flight searches. We are not a government authority — final approval of any visa application rests with the relevant embassy, consulate or immigration authority, not with Dunia Travel.
Enquiries and Applications
Submitting a form on this site is an enquiry, not a confirmed booking or guaranteed visa approval. A consultant will follow up with you (typically via WhatsApp) to confirm details, pricing and next steps before anything is processed.
Fees and Refunds
Where a service guarantee (such as a refund on visa rejection) is advertised on this site, it applies only where the rejection was for reasons within our control, as confirmed with you at the time of application. Specific fees are confirmed directly with you before any payment is taken — nothing on this website constitutes a fixed price quote.
Accuracy of Information
You’re responsible for providing accurate, truthful information and genuine documents for any visa, tour or flight request. We’re not liable for delays or rejections caused by incorrect or incomplete information you provide.
Limitation of Liability
Dunia Travel is not liable for losses arising from visa refusals, flight or tour cancellations by third-party providers, or circumstances outside our reasonable control.
Governing Law
These terms are governed by the laws of the United Arab Emirates.